Shipping, Returns & Ordering

Shipping

We ship directly from Sicily to most European Union countries. For destinations outside the EU, please contact us via WhatsApp and we will do our best to arrange delivery.

• Delivery method: tracked courier shipment
• Shipping cost is calculated at checkout based on destination and order weight
• Estimated delivery: 5–10 business days depending on destination

Ordering

• Browse products and add items to your cart
• Review your order at checkout — you can correct any errors before confirming
• Complete payment to place your order
• The contract is concluded when you receive your order confirmation email
• A confirmation email with your order details is sent after purchase

Returns

If you are not satisfied with your order, you may return unopened bottles within 14 days of delivery for a refund.

• If a bottle arrives damaged, please contact us via WhatsApp with a photo. We will arrange a replacement or refund at no additional cost.
• Return shipping costs are the responsibility of the buyer unless the item arrived damaged or defective.
• To initiate a return, contact us via WhatsApp or email.